AI summary · arXiv: 2107.01139v3 · econ.TH

The effects of incentives, social norms, and employees' values on work performance

Michael Roos, Jessica Reale, Frederik Banning
Original paper · DOI 10.1371/journal.pone.0262430 Submitted to arXiv on 02 Jul. 2021 v1: Initial version \\ v2: Fixed typos, inconsistencies, and bibliography \\ v3: Updated theoretical plots and formatting License: CC BY-NC-SA 4.0

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The essentials

  • The study examines the relationship between financial incentives, social norms, and personal values in shaping employee behavior and company performance.
  • Personal values are found to be the primary drivers of behavior, influencing employees' decisions about task allocation.
  • The model incorporates two aspects of management style: monitoring efforts affecting intrinsic motivation and remuneration schemes affecting extrinsic motivation.
  • Financial incentives can lead to inefficient levels of cooperation and reinforce value-driven behaviors amplified by emergent social norms.
  • A flat wage and a trusting management style lead to the highest output for the company.
  • Competitive environments with individual rewards lead to lower levels of cooperation and decreased overall output.
  • Controlling management styles can have unintended consequences such as reducing intrinsic motivation and increasing shirking activities.
  • The study contributes to a theory of corporate culture where company performance results from interactions between financial incentives, motivational factors, endogenous social norms shaped by personal values influenced by different management styles.
  • These findings have important implications for managers seeking to optimize organizational performance while fostering positive workplace cultures that align with employee values.

Key points written by AI: they may contain errors, check them against the paper.

AI-generated keywords: Financial Incentives Social Norms Personal Values Management Styles Remuneration Schemes

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This study explores the complex interplay between financial incentives, social norms, and personal values in shaping employee behavior and company performance. Using an agent-based model, the authors examine how different management styles and remuneration schemes affect individual task allocation, cooperation, and shirking activities. The simulations reveal that employees' personal values are the primary drivers of behavior, influencing their decisions about how much time to devote to different tasks. The model incorporates two aspects of management style: monitoring efforts affecting intrinsic motivation (i.e., trusting or controlling) and remuneration schemes affecting extrinsic motivation (i.e., individual or group rewards). The results show that financial incentives can lead to inefficient levels of cooperation and reinforce value-driven behaviors amplified by emergent social norms. The authors find that a flat wage and a trusting management style lead to the highest output for the company. Employees who value self-direction highly play a pivotal role since they are strongly motivated or demotivated by the management style. In contrast, competitive environments with individual rewards lead to lower levels of cooperation and decreased overall output. Additionally, controlling management styles can have unintended consequences such as reducing intrinsic motivation and increasing shirking activities. To understand the mechanisms of the model further, the authors analyze an absolute baseline scenario where no PFP scheme is implemented, and the management style is neutral. They find that average individual working time steadily increases while cooperation time and shirking time decrease over time leading to a slow but steady increase in aggregate realized output. Overall, this study contributes to a theory of corporate culture where company performance results from interactions between financial incentives, motivational factors, endogenous social norms shaped by personal values influenced by different management styles. These findings have important implications for managers seeking to optimize organizational performance while fostering positive workplace cultures that align with employee values.

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