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    Ke Fei, Xinyue Zhang, Jingjing Li

    In recommender systems, post-click conversion rate (CVR) estimation is an essential task to model user preferences for items and estimate the value of recommendations. Sample selection bias (SSB) and data sparsity (DS) are two persistent challenges for post-click conversion rate …

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    In recommender systems, post-click conversion rate (CVR) estimation is an essential task to model user preferences for items and estimate the value of recommendations. Sample selection bias (SSB) and data sparsity (DS) are two persistent challenges for post-click conversion rate (CVR) estimation. Currently, entire-space approaches that exploit unclicked samples through knowledge distillation are promising to mitigate SSB and DS simultaneously. Existing methods use non-conversion, conversion, or adaptive conversion predictors to generate pseudo labels for unclicked samples. However, they fail to consider the unbiasedness and information limitations of these pseudo labels. Motivated by such analysis, we propose an entire-space variational information exploitation framework (EVI) for CVR prediction. First, EVI uses a conditional entire-space CVR teacher to generate unbiased pseudo labels. Then, it applies variational information exploitation and logit distillation to transfer non-click space information to the target CVR estimator. We conduct extensive offline experiments on six large-scale datasets. EVI demonstrated a 2.25\% average improvement compared to the state-of-the-art baselines.

    Junhyung Ahn, Sanghack Lee
    Wei Cheng, Yucheng Lu, Boyang Xia, Jiangxia Cao, Kuan Xu, Mingxing Wen et al.

    Post-click conversion rate (CVR) estimation is a vital task in many recommender systems of revenue businesses, e.g., e-commerce and advertising. In a perspective of sample, a typical CVR positive sample usually goes through a funnel of exposure to click to …

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    Post-click conversion rate (CVR) estimation is a vital task in many recommender systems of revenue businesses, e.g., e-commerce and advertising. In a perspective of sample, a typical CVR positive sample usually goes through a funnel of exposure to click to conversion. For lack of post-event labels for un-clicked samples, CVR learning task commonly only utilizes clicked samples, rather than all exposed samples as for click-through rate (CTR) learning task. However, during online inference, CVR and CTR are estimated on the same assumed exposure space, which leads to a inconsistency of sample space between training and inference, i.e., sample selection bias (SSB). To alleviate SSB, previous wisdom proposes to design novel auxiliary tasks to enable the CVR learning on un-click training samples, such as CTCVR and counterfactual CVR, etc. Although alleviating SSB to some extent, none of them pay attention to the discrimination between ambiguous negative samples (un-clicked) and factual negative samples (clicked but un-converted) during modelling, which makes CVR model lacks robustness. To full this gap, we propose a novel ChorusCVR model to realize debiased CVR learning in entire-space.

    Guanglei Du, Yang Chen, Xu Wang
    Kai Ouyang, Wenhao Zheng, Chen Tang, Xuanji Xiao, Hai-Tao Zheng

    Post-click Conversion Rate (CVR) prediction task plays an essential role in industrial applications, such as recommendation and advertising. Conventional CVR methods typically suffer from the data sparsity problem as they rely only on samples where the user has clicked. To …

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    Post-click Conversion Rate (CVR) prediction task plays an essential role in industrial applications, such as recommendation and advertising. Conventional CVR methods typically suffer from the data sparsity problem as they rely only on samples where the user has clicked. To address this problem, researchers have introduced the method of multi-task learning, which utilizes non-clicked samples and shares feature representations of the Click-Through Rate (CTR) task with the CVR task. However, it should be noted that the CVR and CTR tasks are fundamentally different and may even be contradictory. Therefore, introducing a large amount of CTR information without distinction may drown out valuable information related to CVR. This phenomenon is called the curse of knowledge problem in this paper. To tackle this issue, we argue that a trade-off should be achieved between the introduction of large amounts of auxiliary information and the protection of valuable information related to CVR. Hence, we propose a Click-aware Structure Transfer model with sample Weight Assignment, abbreviated as CSTWA. It pays more attention to the latent structure information, which can filter the input information that is related to CVR, instead of directly sharing feature representations. Meanwhile, to capture the representation conflict between CTR and CVR, we calibrate the representation layer and reweight the discriminant layer to excavate the click bias information from the CTR tower. Moreover, it incorporates a sample weight assignment algorithm biased towards CVR modeling, to make the knowledge from CTR would not mislead the CVR. Extensive experiments on industrial and public datasets have demonstrated that CSTWA significantly outperforms widely used and competitive models.

    Wentian Bao, Hong Wen, Sha Li, Xiao-Yang Liu, Quan Lin, Keping Yang
    Zhenhao Jiang, Biao Zeng, Hao Feng, Jin Liu, Jicong Fan, Jie Zhang et al.

    Large-scale online recommender system spreads all over the Internet being in charge of two basic tasks: Click-Through Rate (CTR) and Post-Click Conversion Rate (CVR) estimations. However, traditional CVR estimators suffer from well-known Sample Selection Bias and Data Sparsity issues. Entire …

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    Large-scale online recommender system spreads all over the Internet being in charge of two basic tasks: Click-Through Rate (CTR) and Post-Click Conversion Rate (CVR) estimations. However, traditional CVR estimators suffer from well-known Sample Selection Bias and Data Sparsity issues. Entire space models were proposed to address the two issues via tracing the decision-making path of "exposure_click_purchase". Further, some researchers observed that there are purchase-related behaviors between click and purchase, which can better draw the user's decision-making intention and improve the recommendation performance. Thus, the decision-making path has been extended to "exposure_click_in-shop action_purchase" and can be modeled with conditional probability approach. Nevertheless, we observe that the chain rule of conditional probability does not always hold. We report Probability Space Confusion (PSC) issue and give a derivation of difference between ground-truth and estimation mathematically. We propose a novel Entire Space Multi-Task Model for Post-Click Conversion Rate via Parameter Constraint (ESMC) and two alternatives: Entire Space Multi-Task Model with Siamese Network (ESMS) and Entire Space Multi-Task Model in Global Domain (ESMG) to address the PSC issue. Specifically, we handle "exposure_click_in-shop action" and "in-shop action_purchase" separately in the light of characteristics of in-shop action. The first path is still treated with conditional probability while the second one is treated with parameter constraint strategy. Experiments on both offline and online environments in a large-scale recommendation system illustrate the superiority of our proposed methods over state-of-the-art models. The real-world datasets will be released.

    Yuqing Zhou, Tianshu Feng, Mingrui Liu, Ziwei Zhu
    Siyuan Guo, Lixin Zou, Yiding Liu, Wenwen Ye, Suqi Cheng, Shuaiqiang Wang et al.

    Post-click conversion, as a strong signal indicating the user preference, is salutary for building recommender systems. However, accurately estimating the post-click conversion rate (CVR) is challenging due to the selection bias, i.e., the observed clicked events usually happen on users' …

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    Post-click conversion, as a strong signal indicating the user preference, is salutary for building recommender systems. However, accurately estimating the post-click conversion rate (CVR) is challenging due to the selection bias, i.e., the observed clicked events usually happen on users' preferred items. Currently, most existing methods utilize counterfactual learning to debias recommender systems. Among them, the doubly robust (DR) estimator has achieved competitive performance by combining the error imputation based (EIB) estimator and the inverse propensity score (IPS) estimator in a doubly robust way. However, inaccurate error imputation may result in its higher variance than the IPS estimator. Worse still, existing methods typically use simple model-agnostic methods to estimate the imputation error, which are not sufficient to approximate the dynamically changing model-correlated target (i.e., the gradient direction of the prediction model). To solve these problems, we first derive the bias and variance of the DR estimator. Based on it, a more robust doubly robust (MRDR) estimator has been proposed to further reduce its variance while retaining its double robustness. Moreover, we propose a novel double learning approach for the MRDR estimator, which can convert the error imputation into the general CVR estimation. Besides, we empirically verify that the proposed learning scheme can further eliminate the high variance problem of the imputation learning. To evaluate its effectiveness, extensive experiments are conducted on a semi-synthetic dataset and two real-world datasets. The results demonstrate the superiority of the proposed approach over the state-of-the-art methods. The code is available at https://github.com/guosyjlu/MRDR-DL.

    Xinyue Zhang, Yuanhao Ding, Xiang Ao