Chatbots' Greetings to Human-Computer Communication
Authors: Maria João Pereira, Luísa Coheur, Pedro Fialho, Ricardo Ribeiro
AI-generated Key Points
- Chatbots focus on mimicking conversation in human-computer communication
- The chatbot community has explored numerous interesting ideas and provided free resources
- Knowledge and materials from chatbot advancements are valuable for advancing human-computer communication research
- The paper provides a historical overview of chatbot developments and reviews significant contributions
- Potential ways to integrate past findings with current work in the field are suggested
- Leveraging past advancements in chatbot technology is important for further advancements in human-computer communication.
Abstract: Both dialogue systems and chatbots aim at putting into action communication between humans and computers. However, instead of focusing on sophisticated techniques to perform natural language understanding, as the former usually do, chatbots seek to mimic conversation. Since Eliza, the first chatbot ever, developed in 1966, there were many interesting ideas explored by the chatbots' community. Actually, more than just ideas, some chatbots' developers also provide free resources, including tools and large-scale corpora. It is our opinion that this know-how and materials should not be neglected, as they might be put to use in the human-computer communication field (and some authors already do it). Thus, in this paper we present a historical overview of the chatbots' developments, we review what we consider to be the main contributions of this community, and we point to some possible ways of coupling these with current work in the human-computer communication research line.
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