Exploiting all phone media? A multidimensional network analysis of phone users' sociality

Authors: Matteo Zignani, Christian Quadri, Sabrina Gaitto, Gian Paolo Rossi

8 pages, 1 figure

Results of the summarizing process for the arXiv paper: 1401.3126v1

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The study focuses on the growing awareness of the stratified structure of human communications and social interactions, which is influenced by the availability of various techno-communication channels such as online social networks, mobile phone calls, short messages (SMS), and emails. This has led to the emergence of multidimensional networks as an extension of classical Social Network Analysis. While previous research has explored theoretical frameworks and analyzed examples of multidimensional social networks, this study presents the first investigation into a multiplex mobile social network. The researchers collected data from millions of users of a large mobile phone operator over a period of 12 weeks, specifically examining call and text message activities. Previous studies have separately analyzed call data and text message data, providing only a partial understanding of people's sociality expressed through their phones. By analyzing how the call and text message dimensions overlap, this study demonstrates that valuable information about links and nodes can be lost by considering only a single layer. Additionally, it reveals how users adopt different media channels to interact with their neighborhood. This research expands our understanding of human communication patterns in the digital age by highlighting the complexity and interconnectedness inherent in multiplex mobile social networks. The findings emphasize the importance of considering multiple communication channels when studying social networks and suggest that individuals utilize different media platforms for distinct purposes within their social interactions. Overall, this study contributes to the theoretical framework for analyzing multidimensional networks and provides insights into the dynamics of human communication in contemporary society.
AI-generated keywords: Multidimensional Social Network Analysis Mobile Social Network Communication Channels Human Communication

AI-generated Key Points

  • Growing awareness of the stratified structure of human communications and social interactions
  • Influence of techno-communication channels such as online social networks, mobile phone calls, SMS, and emails
  • Emergence of multidimensional networks as an extension of classical Social Network Analysis
  • First investigation into a multiplex mobile social network
  • Data collected from millions of users over 12 weeks, focusing on call and text message activities
  • Previous studies only provided a partial understanding by separately analyzing call and text message data
  • Valuable information about links and nodes can be lost by considering only a single layer
  • Users adopt different media channels to interact with their neighborhood
  • Complexity and interconnectedness inherent in multiplex mobile social networks
  • Importance of considering multiple communication channels when studying social networks
  • Individuals utilize different media platforms for distinct purposes within their social interactions
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Abstract: The growing awareness that human communications and social interactions are assuming a stratified structure, due to the availability of multiple techno-communication channels, including online social networks, mobile phone calls, short messages (SMS) and e-mails, has recently led to the study of multidimensional networks, as a step further the classical Social Network Analysis. A few papers have been dedicated to develop the theoretical framework to deal with such multiplex networks and to analyze some example of multidimensional social networks. In this context we perform the first study of the multiplex mobile social network, gathered from the records of both call and text message activities of millions of users of a large mobile phone operator over a period of 12 weeks. While social networks constructed from mobile phone datasets have drawn great attention in recent years, so far studies have dealt with text message and call data, separately, providing a very partial view of people sociality expressed on phone. Here we analyze how the call and the text message dimensions overlap showing how many information about links and nodes could be lost only accounting for a single layer and how users adopt different media channels to interact with their neighborhood.

Submitted to arXiv on 14 Jan. 2014

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