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    Michał Sołtys, Szymon Jaroszewicz, Piotr Rzepakowski

    Uplift modeling is a branch of machine learning which aims at predicting the causal effect of an action such as a marketing campaign or a medical treatment on a given individual by taking into account responses in a treatment group, …

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    Uplift modeling is a branch of machine learning which aims at predicting the causal effect of an action such as a marketing campaign or a medical treatment on a given individual by taking into account responses in a treatment group, containing individuals subject to the action, and a control group serving as a background. The resulting model can then be used to select individuals for whom the action will be most profitable. This paper analyzes the use of ensemble methods: bagging and random forests in uplift modeling. We perform an extensive experimental evaluation to demonstrate that the application of those methods often results in spectacular gains in model performance, turning almost useless single models into highly capable uplift ensembles. The gains are much larger than those achieved in case of standard classification. We show that those gains are a result of high ensemble diversity, which in turn is a result of the differences between class probabilities in the treatment and control groups being harder to model than the class probabilities themselves. The feature of uplift modeling which makes it difficult thus also makes it amenable to the application of ensemble methods. As a result, bagging and random forests emerge from our evaluation as key tools in the uplift modeling toolbox.

    Piotr Rzepakowski, Szymon Jaroszewicz

    Most classification approaches aim at achieving high prediction accuracy on a given dataset. However, in most practical cases, some action such as mailing an offer or treating a patient is to be taken on the classified objects, and we should …

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    Most classification approaches aim at achieving high prediction accuracy on a given dataset. However, in most practical cases, some action such as mailing an offer or treating a patient is to be taken on the classified objects, and we should model not the class probabilities themselves, but instead, the change in class probabilities caused by the action. The action should then be performed on those objects for which it will be most profitable. This problem is known as uplift modeling, differential response analysis, or true lift modeling, but has received very little attention in machine learning literature. An important modification of the problem involves several possible actions, when for each object, the model must also decide which action should be used in order to maximize profit. In this paper, we present tree-based classifiers designed for uplift modeling in both single and multiple treatment cases. To this end, we design new splitting criteria and pruning methods. The experiments confirm the usefulness of the proposed approaches and show significant improvement over previous uplift modeling techniques.

    Piotr Rzepakowski, Szymon Jaroszewicz

    Marketing campaigns directed to randomly selected customers often generate huge costs and a weak response. Moreover, such campaigns tend to unnecessarily annoy customers and make them less likely to answer to future communications. Precise targeting of marketing actions can potentially …

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    Marketing campaigns directed to randomly selected customers often generate huge costs and a weak response. Moreover, such campaigns tend to unnecessarily annoy customers and make them less likely to answer to future communications. Precise targeting of marketing actions can potentially results in a greater return on investment. Usually, response models are used to select good targets. They aim at achieving high prediction accuracy for the probability of purchase based on a sample of customers, to whom a pilot campaign has been sent. However, to separate the impact of the action from other stimuli and spontaneous purchases we should model not the response probabilities themselves, but instead, the change in those probabilities caused by the action. The problem of predicting this change is known as uplift modeling, differential response analysis, or true lift modeling. In this work, tree-based classifiers designed for uplift modeling are applied to real marketing data and compared with traditional response models, and other uplift modeling techniques described in literature. The experiments show that the proposed approaches outperform existing uplift modeling algorithms and demonstrate significant advantages of uplift modeling over traditional, response based targeting.

    Krzysztof Rudaś, Szymon Jaroszewicz

    The purpose of statistical modeling is to select targets for some action, such as a medical treatment or a marketing campaign. Unfortunately, classical machine learning algorithms are not well suited to this task since they predict the results after the …

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    The purpose of statistical modeling is to select targets for some action, such as a medical treatment or a marketing campaign. Unfortunately, classical machine learning algorithms are not well suited to this task since they predict the results after the action, and not its causal impact. The answer to this problem is uplift modeling, which, in addition to the usual training set containing objects on which the action was taken, uses an additional control group of objects not subjected to it. The predicted true effect of the action on a given individual is modeled as the difference between responses in both groups. This paper analyzes two uplift modeling approaches to linear regression, one based on the use of two separate models and the other based on target variable transformation. Adapting the second estimator to the problem of regression is one of the contributions of the paper. We identify the situations when each model performs best and, contrary to several claims in the literature, show that the double model approach has favorable theoretical properties and often performs well in practice. Finally, based on our analysis we propose a third model which combines the benefits of both approaches and seems to be the model of choice for uplift linear regression. Experimental analysis confirms our theoretical results on both simulated and real data, clearly demonstrating good performance of the double model and the advantages of the proposed approach.

    Diego Olaya, Jonathan Vásquez, Sebastián Maldonado, Jaime Miranda, Wouter Verbeke

    Uplift modeling is an approach for estimating the incremental effect of an action or treatment at the individual level. It has gained attention in the marketing and analytics communities due to its ability to adequately model the effect of direct …

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    Uplift modeling is an approach for estimating the incremental effect of an action or treatment at the individual level. It has gained attention in the marketing and analytics communities due to its ability to adequately model the effect of direct marketing actions via predictive analytics. The main contribution of our study is the implementation of the uplift modeling framework to maximize the effectiveness of retention efforts in higher education institutions i.e., improvement of academic performance by offering tutorials. The objective is to improve the design of retention programs by tailoring them to students who are more likely to be retained if targeted. Data from three different bachelor programs from a Chilean university were collected. Students who participated in the tutorials are considered the treatment group, otherwise, they are assigned to the nontreatment group. Our results demonstrate the virtues of uplift modeling in tailoring retention efforts in higher education over conventional predictive modeling approaches.

    Atef Shaar, Talel Abdessalem, Olivier Segard

    Uplift modeling is a machine learning technique that aims to model treatment effects heterogeneity. It has been used in business and health sectors to predict the effect of a specific action on a given individual. Despite its advantages, uplift models …

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    Uplift modeling is a machine learning technique that aims to model treatment effects heterogeneity. It has been used in business and health sectors to predict the effect of a specific action on a given individual. Despite its advantages, uplift models show high sensitivity to noise and disturbance, which leads to unreliable results. In this paper we show different approaches to address the problem of uplift modeling, we demonstrate how disturbance in data can affect uplift measurement. We propose a new approach, we call it Pessimistic Uplift Modeling, that minimizes disturbance effects. We compared our approach with the existing uplift methods, on simulated and real data-sets. The experiments show that our approach outperforms the existing approaches, especially in the case of high noise data environment.

    Diego Olaya, Kristof Coussement, Wouter Verbeke

    Abstract Uplift modeling is an instrument used to estimate the change in outcome due to a treatment at the individual entity level. Uplift models assist decision-makers in optimally allocating scarce resources. This allows the selection of the subset of entities …

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    Abstract Uplift modeling is an instrument used to estimate the change in outcome due to a treatment at the individual entity level. Uplift models assist decision-makers in optimally allocating scarce resources. This allows the selection of the subset of entities for which the effect of a treatment will be largest and, as such, the maximization of the overall returns. The literature on uplift modeling mostly focuses on queries concerning the effect of a single treatment and rarely considers situations where more than one treatment alternative is utilized. This article surveys the current literature on multitreatment uplift modeling and proposes two novel techniques: the naive uplift approach and the multitreatment modified outcome approach. Moreover, a benchmarking experiment is performed to contrast the performances of different multitreatment uplift modeling techniques across eight data sets from various domains. We verify and, if needed, correct the imbalance among the pretreatment characteristics of the treatment groups by means of optimal propensity score matching, which ensures a correct interpretation of the estimated uplift. Conventional and recently proposed evaluation metrics are adapted to the multitreatment scenario to assess performance. None of the evaluated techniques consistently outperforms other techniques. Hence, it is concluded that performance largely depends on the context and problem characteristics. The newly proposed techniques are found to offer similar performances compared to state-of-the-art approaches.

    Zhenyu Zhao, Totte Harinen

    Uplift modeling is an emerging machine learning approach for estimating the treatment effect at an individual or subgroup level. It can be used for optimizing the performance of interventions such as marketing campaigns and product designs. Uplift modeling can be …

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    Uplift modeling is an emerging machine learning approach for estimating the treatment effect at an individual or subgroup level. It can be used for optimizing the performance of interventions such as marketing campaigns and product designs. Uplift modeling can be used to estimate which users are likely to benefit from a treatment and then prioritize delivering or promoting the preferred experience to those users. An important but so far neglected use case for uplift modeling is an experiment with multiple treatment groups that have different costs, such as for example when different communication channels and promotion types are tested simultaneously. In this paper, we extend standard uplift models to support multiple treatment groups with different costs. We evaluate the performance of the proposed models using both synthetic and real data. We also describe a production implementation of the approach.

    Artem Betlei, Eustache Diemert, Massih-Reza Amini

    In this paper, we consider the task of ranking individuals based on the potential benefit of being "treated" (e.g. by a drug or exposure to recommendations or ads), referred to as Uplift Modeling in the literature. This application has gained …

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    In this paper, we consider the task of ranking individuals based on the potential benefit of being "treated" (e.g. by a drug or exposure to recommendations or ads), referred to as Uplift Modeling in the literature. This application has gained a surge of interest in recent years and it is found in many applications such as personalized medicine, recommender systems or targeted advertising. In real life scenarios the capacity of models to rank individuals by potential benefit is measured by the Area Under the Uplift Curve (AUUC), a ranking metric related to the well known Area Under ROC Curve. In the case where the objective function, for learning model parameters, is different from AUUC, the capacity of the resulting system to generalize on AUUC is limited. To tackle this issue, we propose to learn a model that directly optimizes an upper bound on AUUC. To find such a model we first develop a generalization bound on AUUC and then derive from it a learning objective called AUUC-max, usable with linear and deep models. We empirically study the tightness of this generalization bound, its effectiveness for hyperparameters tuning and show the efficiency of the proposed learning objective compared to a wide range of competitive baselines on two classical uplift modeling benchmarks using real-world datasets.

    Yan Hui Zhao, Xiao Fang, David Simchi‐Levi

    Randomized experiments have been used to assist decision- making in many areas. They help people select the optimal treatment for the test population with certain statistical guarantee. However, subjects can show significant hetero-geneity in response to treatments. The problem of …

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    Randomized experiments have been used to assist decision- making in many areas. They help people select the optimal treatment for the test population with certain statistical guarantee. However, subjects can show significant hetero-geneity in response to treatments. The problem of customizing treatment assignment based on subject characteristics is known as uplift modeling, differential response analysis, or personalized treatment learning in literature. A key feature for uplift modeling is that the data is unlabeled. It is impossible to know whether the chosen treatment is optimal for an individual subject because response under alternative treatments is unobserved. This presents a challenge to both the training and the evaluation of uplift models. In this paper we describe how to obtain an unbiased estimate of the key performance metric of an uplift model, the expected response. We present a new uplift algorithm which creates a forest of randomized trees. The trees are built with a splitting criterion designed to directly optimize their uplift performance based on the proposed evaluation method. Both the evaluation method and the algorithm apply to arbitrary number of treatments and general response types. Experimental results on synthetic data and industry-provided data show that our algorithm leads to significant performance improvement over other applicable methods.