@misc{vasquezcorrea2021system,
  title={One System to Rule them All: a Universal Intent Recognition System for Customer Service Chatbots},
  author={Juan Camilo Vasquez-Correa and Juan Carlos Guerrero-Sierra and Jose Luis Pemberty-Tamayo and Juan Esteban Jaramillo and Andres Felipe Tejada-Castro},
  year={2021},
  eprint={2112.08261},
  archivePrefix={arXiv},
  primaryClass={cs.HC},
  url={https://arxiv.org/abs/2112.08261}
}