Towards Understanding Retrieval Accuracy and Prompt Quality in RAG Systems

Abstract: Retrieval-Augmented Generation (RAG) is a pivotal technique for enhancing the capability of large language models (LLMs) and has demonstrated promising efficacy across a diverse spectrum of tasks. While LLM-driven RAG systems show superior performance, they face unique challenges in stability and reliability. Their complexity hinders developers' efforts to design, maintain, and optimize effective RAG systems. Therefore, it is crucial to understand how RAG's performance is impacted by its design. In this work, we conduct an early exploratory study toward a better understanding of the mechanism of RAG systems, covering three code datasets, three QA datasets, and two LLMs. We focus on four design factors: retrieval document type, retrieval recall, document selection, and prompt techniques. Our study uncovers how each factor impacts system correctness and confidence, providing valuable insights for developing an accurate and reliable RAG system. Based on these findings, we present nine actionable guidelines for detecting defects and optimizing the performance of RAG systems. We hope our early exploration can inspire further advancements in engineering, improving and maintaining LLM-driven intelligent software systems for greater efficiency and reliability.