@misc{khurana2024when,
  title={Why and When LLM-Based Assistants Can Go Wrong: Investigating the Effectiveness of Prompt-Based Interactions for Software Help-Seeking},
  author={Anjali Khurana and Hari Subramonyam and Parmit K Chilana},
  year={2024},
  eprint={2402.08030},
  archivePrefix={arXiv},
  primaryClass={cs.HC},
  doi={10.1145/3640543.3645200},
  url={https://arxiv.org/abs/2402.08030}
}