@misc{radziwill2017evaluating,
  title={Evaluating Quality of Chatbots and Intelligent Conversational Agents},
  author={Nicole M. Radziwill and Morgan C. Benton},
  year={2017},
  eprint={1704.04579},
  archivePrefix={arXiv},
  primaryClass={cs.CY},
  url={https://arxiv.org/abs/1704.04579}
}